CRM integration + AI agent

Dealership CRM: the AI agent that works inside your sales process

When the issue is not your CRM but slow replies and inconsistent follow-up, MIA connects web, WhatsApp, voice, inventory and calendar to the system your team already uses.

Web, WhatsApp & voiceCRM + stock syncVirtual BDC 24/7
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From inbound lead to CRM appointment

MIA replies in seconds, captures interest, budget, trade-in and urgency, checks inventory and records useful context. Your sales team receives a lead with the conversation already moving.

Integration with your existing CRM

MIA is designed around the dealership stack. Available integrations include Action, LeadSpark, Walcu, Salesforce, Tcar and Visual Software; supported data and actions are defined around your workflow.

Traditional CRM vs CRM with MIA

The CRM organizes contacts, tasks and opportunities. MIA adds the operational layer between them: 24/7 replies, qualification, follow-up, context updates and a clean handoff to the advisor.

What the AI does in your sales process

Omnichannel leads into CRM

Web, WhatsApp Business and phone land in one flow with vehicle context and purchase intent.

BDC-style qualification

Budget, trade-in, urgency and availability — MIA filters before a human takes over.

Follow-up & database

WhatsApp outbound and dormant-contact reactivation without losing CRM traceability.

Clean handoff

When the team steps in, they join the same thread with full history — no starting over.

Discover MIA, the automotive AI agent

Channels, automations and virtual BDC use cases for dealerships.

AI photos for dealerships

Guided capture, background removal and Digital Room with CarTake.

FAQ

Dealership CRM & AI: common questions

Useful answers if you are evaluating an automotive CRM or an AI agent to plug into existing processes.

If you need a database for contacts and opportunities, you need a CRM. If you already have one but leads wait too long or follow-up is inconsistent, MIA adds an AI agent / virtual BDC connected to CRM, inventory and calendar.

Yes. Available integrations include Action, LeadSpark, Walcu, Salesforce, Tcar and Visual Software. During the demo we verify the data and actions supported by your environment.

Web chat, WhatsApp Business, inbound and outbound voice, with human handoff on the same thread when needed.

After a demo we define channels, qualification rules and integrations. No-code setup lets you adapt tone, questions and handoff to your dealership.

Scope depends on active channels, volumes and required integrations. After reviewing your workflow, you receive a proposal based on the actual project without replacing your current CRM.

Roles, consent, retention and human handoff are configured around the dealership process. During onboarding we define which data the AI can use and which actions it may perform.

Demo

Want to see MIA on your lead funnel?

We will show how the AI agent connects to your CRM, WhatsApp and inventory.

No commitment. Personalized demo on real sales and service processes.